General terms and conditions of the online shop (e-shop)
Article I.
Definitions
The operator of the website (e-shop) is Kori trade s.r.o, Clementisova 721/1, 04022 Košice ID No. 51200554, VAT No. 2120637871
the operator is a VAT payer
The seller is Kori trade s.r.o, Clementisova 721/1, 04022 Košice
Kori trade s.r.o, Clementisova 721/1, 04022 Košice is the supplier of goods and services offered on the e-shop
Supervisory authority:
Inspectorate of Slovak Trade Inspection for Košice Region
Vrátna 3, P. O. BOX A-35
040 65 Košice 1
Tel: 055/729 07 05 email: ke@soi.sk
The buyer is every visitor to the e-shop who has created a binding order through the e-shop. For the purposes of the Act, in particular Act No. 102/2014 Coll., a consumer is a natural person who, when concluding and performing a consumer contract, does not act within the scope of his/her business activity, employment or profession.
An e-shop is a computer system located on the internet network with public access, which enables the ordering of goods and services remotely by means of an electronic device.
Goods or services are all products published on the e-shop website that can be ordered (they have a price and this price is not zero).
The Buyer fully acknowledges electronic communication, in particular via e-shop, e-mail communication as well as telephone communication, as long as it is undisputed that the Seller is communicating with the Buyer or a person authorised by the Buyer.
These General Terms and Conditions shall apply to the relationship between the Seller and the Buyer, which has been established otherwise than by means of remote electronic devices and is not a relationship between the provider of information society services and the recipient of information society services, only to the extent necessary to comply with the legal provisions and the logical order of things, unless otherwise agreed between them.
Article II.
Price
All prices quoted for goods and services are final, including 10% and 20% VAT respectively.
The Seller is bound by the price indicated on the e-shop website at the time of purchase.
Article III.
Order
An order is created by confirming the ordering process in the e-shop by selecting the goods or services by the Buyer, including the complete completion of the order form and its sending to the Seller. For the correct and proper execution of the order, it is necessary to fill in the required data in the order form and to choose the options of transport and payment for the ordered goods or services.
By sending the order, the Buyer agrees to the price of the ordered goods and services. By sending the order, it becomes binding for the buyer, i.e. it is a proposal to conclude a purchase contract with the seller.
After submitting the order in the e-shop, an information e-mail is automatically generated and sent to the Buyer informing that the Seller has received the Buyer's order for processing by the e-shop. This e-mail is not a confirmation of the goods within the meaning of paragraph 4 of this article.
Confirmation of the order by the Seller creates a contract of sale, which may only be amended or supplemented by mutual agreement between the Buyer and the Seller unless otherwise provided by law or other legal regulation. Confirmation of the order by the Seller is an electronic message sent by the Seller to the Buyer's e-mail address or a short text message sent to the Buyer's mobile phone number provided by the Buyer in his/her order with information to what extent the Buyer's acceptance of the order is uncontested. An electronic message from the Seller that does not confirm, reject or refuse or otherwise clearly does not accept the Buyer's order is a rejection of the Buyer's order.
If the Seller is not able to fulfil the order or part of it within the time limit for processing the order with the best efforts due to reasons such as the goods are not produced, are not available from the manufacturer or the supplier's external warehouse, the manufacturer has made such serious changes that the order cannot be fulfilled or for reasons of force majeure, the Seller may cancel the order, of which the Seller will send an e-mail to the Buyer. The Seller also has the right to cancel the order if the Buyer has provided false or misleading information in the order that cannot be verified, such as incorrect e-mail, telephone contact or incorrect or non-existent address. If the Buyer has paid an advance payment, the Seller is obliged to return it to the Buyer within 14 days.
Article I.
Definitions
The operator of the website (e-shop) is Kori trade s.r.o, Clementisova 721/1, 04022 Košice ID No. 51200554, VAT No. 2120637871
the operator is a VAT payer
The seller is Kori trade s.r.o, Clementisova 721/1, 04022 Košice
Kori trade s.r.o, Clementisova 721/1, 04022 Košice is the supplier of goods and services offered on the e-shop
Supervisory authority:
Inspectorate of Slovak Trade Inspection for Košice Region
Vrátna 3, P. O. BOX A-35
040 65 Košice 1
Tel: 055/729 07 05 email: ke@soi.sk
The buyer is every visitor to the e-shop who has created a binding order through the e-shop. For the purposes of the Act, in particular Act No. 102/2014 Coll., a consumer is a natural person who, when concluding and performing a consumer contract, does not act within the scope of his/her business activity, employment or profession.
An e-shop is a computer system located on the internet network with public access, which enables the ordering of goods and services remotely by means of an electronic device.
Goods or services are all products published on the e-shop website that can be ordered (they have a price and this price is not zero).
The Buyer fully acknowledges electronic communication, in particular via e-shop, e-mail communication as well as telephone communication, as long as it is undisputed that the Seller is communicating with the Buyer or a person authorised by the Buyer.
These General Terms and Conditions shall apply to the relationship between the Seller and the Buyer, which has been established otherwise than by means of remote electronic devices and is not a relationship between the provider of information society services and the recipient of information society services, only to the extent necessary to comply with the legal provisions and the logical order of things, unless otherwise agreed between them.
Article II.
Price
All prices quoted for goods and services are final, including 10% and 20% VAT respectively.
The Seller is bound by the price indicated on the e-shop website at the time of purchase.
Article III.
Order
An order is created by confirming the ordering process in the e-shop by selecting the goods or services by the Buyer, including the complete completion of the order form and its sending to the Seller. For the correct and proper execution of the order, it is necessary to fill in the required data in the order form and to choose the options of transport and payment for the ordered goods or services.
By sending the order, the Buyer agrees to the price of the ordered goods and services. By sending the order, it becomes binding for the buyer, i.e. it is a proposal to conclude a purchase contract with the seller.
After submitting the order in the e-shop, an information e-mail is automatically generated and sent to the Buyer informing that the Seller has received the Buyer's order for processing by the e-shop. This e-mail is not a confirmation of the goods within the meaning of paragraph 4 of this article.
Confirmation of the order by the Seller creates a contract of sale, which may only be amended or supplemented by mutual agreement between the Buyer and the Seller unless otherwise provided by law or other legal regulation. Confirmation of the order by the Seller is an electronic message sent by the Seller to the Buyer's e-mail address or a short text message sent to the Buyer's mobile phone number provided by the Buyer in his/her order with information to what extent the Buyer's acceptance of the order is uncontested. An electronic message from the Seller that does not confirm, reject or refuse or otherwise clearly does not accept the Buyer's order is a rejection of the Buyer's order.
If the Seller is not able to fulfil the order or part of it within the time limit for processing the order with the best efforts due to reasons such as the goods are not produced, are not available from the manufacturer or the supplier's external warehouse, the manufacturer has made such serious changes that the order cannot be fulfilled or for reasons of force majeure, the Seller may cancel the order, of which the Seller will send an e-mail to the Buyer. The Seller also has the right to cancel the order if the Buyer has provided false or misleading information in the order that cannot be verified, such as incorrect e-mail, telephone contact or incorrect or non-existent address. If the Buyer has paid an advance payment, the Seller is obliged to return it to the Buyer within 14 days.
Article IV.
Payment terms
General terms and conditions of the online shop (e-shop)
Article I.
Definitions
The operator of the website (e-shop) is Kori trade s.r.o, Clementisova 721/1, 04022 Košice ID No. 51200554, VAT No. 2120637871
the operator is a VAT payer
The seller is Kori trade s.r.o, Clementisova 721/1, 04022 Košice
Kori trade s.r.o, Clementisova 721/1, 04022 Košice is the supplier of goods and services offered on the e-shop
Supervisory authority:
Inspectorate of Slovak Trade Inspection for Košice Region
Vrátna 3, P. O. BOX A-35
040 65 Košice 1
Tel: 055/729 07 05 email: ke@soi.sk
The buyer is every visitor to the e-shop who has created a binding order through the e-shop. For the purposes of the Act, in particular Act No. 102/2014 Coll., a consumer is a natural person who, when concluding and performing a consumer contract, does not act within the scope of his/her business activity, employment or profession.
An e-shop is a computer system located on the internet network with public access, which enables the ordering of goods and services remotely by means of an electronic device.
Goods or services are all products published on the e-shop website that can be ordered (they have a price and this price is not zero).
The Buyer fully acknowledges electronic communication, in particular via e-shop, e-mail communication as well as telephone communication, as long as it is undisputed that the Seller is communicating with the Buyer or a person authorised by the Buyer.
These General Terms and Conditions shall apply to the relationship between the Seller and the Buyer, which has been established otherwise than by means of remote electronic devices and is not a relationship between the provider of information society services and the recipient of information society services, only to the extent necessary to comply with the legal provisions and the logical order of things, unless otherwise agreed between them.
Article II.
Price
All prices quoted for goods and services are final, including 10% and 20% VAT respectively.
The Seller is bound by the price indicated on the e-shop website at the time of purchase.
Article III.
Order
An order is created by confirming the ordering process in the e-shop by selecting the goods or services by the Buyer, including the complete completion of the order form and its sending to the Seller. For the correct and proper execution of the order, it is necessary to fill in the required data in the order form and to choose the options of transport and payment for the ordered goods or services.
By sending the order, the Buyer agrees to the price of the ordered goods and services. By sending the order, it becomes binding for the buyer, i.e. it is a proposal to conclude a purchase contract with the seller.
After submitting the order in the e-shop, an information e-mail is automatically generated and sent to the Buyer informing that the Seller has received the Buyer's order for processing by the e-shop. This e-mail is not a confirmation of the goods within the meaning of paragraph 4 of this article.
Confirmation of the order by the Seller creates a contract of sale, which may only be amended or supplemented by mutual agreement between the Buyer and the Seller unless otherwise provided by law or other legal regulation. Confirmation of the order by the Seller is an electronic message sent by the Seller to the Buyer's e-mail address or a short text message sent to the Buyer's mobile phone number provided by the Buyer in his/her order with information to what extent the Buyer's acceptance of the order is uncontested. An electronic message from the Seller that does not confirm, reject or refuse or otherwise clearly does not accept the Buyer's order is a rejection of the Buyer's order.
If the Seller is not able to fulfil the order or part of it within the time limit for processing the order with the best efforts due to reasons such as the goods are not produced, are not available from the manufacturer or the supplier's external warehouse, the manufacturer has made such serious changes that the order cannot be fulfilled or for reasons of force majeure, the Seller may cancel the order, of which the Seller will send an e-mail to the Buyer. The Seller also has the right to cancel the order if the Buyer has provided false or misleading information in the order that cannot be verified, such as incorrect e-mail, telephone contact or incorrect or non-existent address. If the Buyer has paid an advance payment, the Seller is obliged to return it to the Buyer within 14 days.
It is possible to pay for goods and services in the e-shop in the following ways:
payment on delivery (you pay directly to the courier when collecting the goods)
payment via TatraPay payment gateway
payment in advance, the goods will be dispatched upon receipt of funds on our account
cryptocurrency
Additional charges for individual payment options are specified in Art. VI of these general terms and conditions.
Article IV.
Terms of payment
You can pay for goods and services in the e-shop in the following ways:
cash on delivery payment (you pay directly to the courier when you pick up the goods)
payment through the TatraPay payment gateway
payment in advance, the goods will be shipped after receipt of funds to our account
cryptocurrency
Surcharges for individual payment options are listed in Art. VI of these general terms and conditions.
The seller can provide the buyer with discount options:
a discount on the price for registering in the e-shop,
repeat purchase discount,
discount based on a one-time discount coupon,
Discounts cannot be combined.
Article V.
Terms of Delivery
The seller is obliged to send the goods to the buyer within 30 days from the creation of the order, unless they have agreed otherwise, or if a longer delivery period has not been specified for the goods.
If the goods are in stock, they are shipped according to capacity in the shortest possible time.
If the order contains several goods and services and some of them are not in stock, we inform the buyer about this with the possibility of partial deliveries.
Along with the goods, the customer is sent an invoice (tax document), instructions as well as other documents for the goods or service from the manufacturer.
The place to which the goods are delivered is considered the place of performance.
The seller carries out transport to the buyer through:
a. 123 courier, with registered office Tomanoczyho 378 027 43 Nižná
b. Post office with r. o., with registered office at Kopčianska 3954/39, 851 01 Bratislava
Article VI.
Shipping fees, packaging and payment options
When paying in advance to a bank account on the basis of an advance invoice or through payment gateways, we charge for transport:
when delivered by courier to an address with delivery within 24 hours after dispatch from our warehouse, under the conditions that the order was received by 2:00 p.m., when purchasing up to €50 - €4
when delivered by courier to an address with delivery within 24 hours after dispatch from our warehouse, under the conditions that the order was received by 2:00 p.m., when purchasing over €50 - €0
upon delivery to a mailroom branch with delivery within 24 hours after dispatch from our warehouse, under the conditions that the order was received by 2:00 p.m., upon purchase of up to €50 – €2.5
upon delivery to a postal office branch with delivery within 24 hours after dispatch from our warehouse, under the conditions that the order was received by 2:00 p.m., when purchasing over €50 – €0
When paying on cash on delivery (you pay when you pick up the courier):
a. when delivered by courier to an address with delivery within 24 hours after dispatch from our warehouse, under the conditions that the order was received by 2:00 p.m., when purchasing up to €50 - €4.50
b. when delivered by courier to an address with delivery within 24 hours after dispatch from our warehouse, under the conditions that the order was received by 2:00 p.m., when purchasing over €50 - €0
c. upon delivery to a mailroom branch with delivery within 24 hours after dispatch from our warehouse, under the conditions that the order was received by 2:00 p.m., upon purchase of up to €50 – €3
d. when delivered to the Zásielkovne branch with delivery within 24 hours after dispatch from our warehouse, under the conditions that the order was received by 2:00 p.m., when purchasing up to €50 - €0
The seller can also agree with the buyer on a procedure other than the standard (mentioned above) when sending goods or services, as well as prices for these services.
The seller can send the goods that are immediately available to the buyer and deliver the remaining part of the order additionally within the legal period, but provided that the buyer will not be charged any additional postage, except that which was included in the order.
Article VII.
Transfer of ownership
The right of ownership passes from the seller to the buyer at the moment of taking over the item from the seller or carrier.
Article VIII.
Cancellation of the purchase contract
The buyer has the right to cancel the ordered goods or services within 2 hours from the conclusion of the purchase contract without a cancellation fee for goods that are made to order, according to the specific requirements of the consumer or specifically for one consumer.
Article IX.
The right of the consumer to return the goods without giving a reason and the instruction of the consumer
On the basis of Act no. 102/2014 Coll. on consumer protection when selling goods or providing services on the basis of a contract concluded at a distance or a contract concluded outside the seller's premises and on the amendment of certain laws (hereinafter referred to as "the Law") according to the provisions of § 7 et seq. the right to withdraw from the purchase contract within 14 calendar days days from the day of receipt of the goods, if the seller has fulfilled the information obligations according to this law, for other cases, paragraph 2 or 3 of the Act. If the subject of the purchase contract is the delivery of goods, the consumer has the right to withdraw from the contract even before the delivery of the goods.
If the consumer wishes to use this right, the consumer is obliged to personally deliver a written withdrawal from the purchase contract no later than on the last day of the specified deadline to the seller's contact address during his operating hours, or submit this withdrawal by mail no later than on the last day of the deadline to the address specified in contacts, or such exercise of the right can also be exercised in the form of a record on another durable medium. After notification of withdrawal from the contract, the consumer is obliged to personally send or deliver the object of the contract from which he is withdrawing together with all documentation - e.g. the original invoice, instructions and other documentation for the goods, which were delivered to him together with the goods, but no later than 14 days from the date of withdrawal (§10 paragraph 1 of the Act). We recommend that buyers make a copy of the invoice for their own use and send the goods by registered mail and as an insured shipment. To withdraw from the contract, you can use the following form: Withdrawal from the purchase contract, in which you need to fill in the minimum data marked with "*" - an asterisk.
Do not send the goods to us on cash on delivery, the shipment will not be accepted.
The operator of the e-shop will return the payment made for the goods/services, including the costs of transport in accordance with para. §9 par. 3) Act no. 102/2014 Coll. as well as the costs demonstrably spent on ordering the goods within 14 days from the date of delivery of the withdrawal from the contract, but he does not have to return the money before the goods are delivered to him or the consumer does not prove that the goods have been sent, this does not apply if the seller suggested that he collect the goods himself.
The cost of returning the goods is borne by the consumer.
The right to withdraw from the contract does not apply to goods and services defined in §7 par. 6 letters a) to l) of Act no. 102/2014. z.z. - these include goods made on the basis of consumer requirements, goods that are not possible from hyg. reasons to return if it was packed and this packaging was broken and similar, the current wording is available in the applicable law indicated in this point. " and thus the wording of the point is as follows. The right to withdraw from the contract does not apply to goods and services that are defined in §7 paragraph 6 letters a) to l) of Act No. 102/2014. Coll. Note to point 6. - these include goods made on the basis of the consumer's requirements, goods that cannot be returned for hygienic reasons if they were packaged and this packaging was broken, etc., the current wording is available in the applicable law specified in this point.
The consumer bears any reduction in the value of the goods, which was caused by its use beyond the scope necessary to determine the functionality and properties of the goods.
Article X.
Rights and obligations of the contracting parties
The seller and the buyer are considered to be the parties to the contract.
The buyer is obliged to:
take over the ordered goods,
pay the agreed remuneration to the seller for the goods taken over,
check the integrity of the package or and the goods themselves when they are received.
The seller is obliged to:
deliver goods to the customer in the required quality, quantity and at the agreed price,
together with the goods or additionally send the customer all documents related to the goods, such as the invoice for the goods, complaint form, operating instructions in a codified form of the Slovak language.
Article XI.
Privacy
Personal data are processed in accordance with Act No. 18/2018 Coll. on personal data protection as amended.
The operator does not provide the buyer's personal data to a third party, except for the selected transport company that ensures the delivery of goods or services, or to state authorities in the event of an inspection, or to an intermediary on the basis of a mutual agreement concluded in accordance with Act no. 18/2018 Coll.
The operator is obliged to secure personal data before making them available to unauthorized persons, by adopting appropriate technical and organizational measures. Also, all employees of the operator are obliged to observe confidentiality in relation to personal data.
The person concerned has the rights defined in accordance with sec. § 19 et seq. Act no. 18/2018 Coll. on the protection of personal data as amended, specifically:
a) the right to information, which is fulfilled by this content and terms and conditions,
b) the right to request access to personal data concerning the person concerned - § 21 of the Act consists in your right to request in what way and for what purposes your data is processed, while you can address this request to the contact e-mail.,
c) the right to correct personal data - § 22 of the Act allows you to correct personal data if they are out of date,
d) the right to delete personal data - § 23 of the Act, you can use it if you are not interested in the operator continuing to process personal data,
e) the right to restrict the processing of personal data - § 24 of the Act you will apply if you believe that personal data has been processed in violation of the law,
f) the right to object to the processing of personal data - § 27 of the Act,
g) the right to portability of personal data,
h) the right to submit an initiative to the supervisory authority in relation to processed persons